We build relationships with our clients and strive to exceed their expectations in a timely, responsible, and professional manner while also building a great firm.
We conduct our business with the following values:
- Respect: We are fair and show consideration toward each other, our clients, business partners and competitors.
- Integrity: We are honest and reliable in our professional and business relationships, staying independent to do what’s best for the client, regardless of the effect on our fees.
- Competence: We perform to the best of our abilities based on our skills and experience and ensure our client’s needs are matched with professionals having the appropriate skill set.
- Confidentiality: We maintain the confidentiality and privacy of Lyndon Group and client records and information.
- Teamwork: We work together, strengthened by our collective talent, being objective in order to achieve rapid decisions and implement effective solutions for our clients.
OUR CODE OF ETHICS
It is the duty of all Lyndon Group (“LG” or “the Firm”) personnel to understand and comply with the firm’s values and this Code of Ethics (the Code). Additionally, we must conduct our business in compliance with all applicable laws and regulations. Failure to comply with the law or this Code could result in significant risk to the firm and appropriate action will be taken. In addition, certain staff may be required to comply with other codes of conduct given their specializations or certifications (e.g., AICPA Code of Conduct, The IIA Code of Ethics, the SCCE’s Code of Ethics, etc.).
Because the Code cannot address every situation, all personnel are encouraged to ask questions when unsure of the correct course of action. Questions, concerns and suspected or actual violations of the Code should be addressed to the Executive Managing Director or the Ethics Officer of the firm. All inquiries and reports will be promptly responded to and appropriate action taken, if necessary.
Our Obligations to Clients
- Quality Work Product
- Our work product should meet all applicable professional standards and exceed the client’s expectations
Independent and Objective Approach
In working with clients, we are direct and independent when giving advice or rendering an opinion. We do not allow prejudice, bias, conflict of interest, or undue influence of others to override our objective professional judgment.
Maintain Accurate Records
We will maintain accurate and complete records for compliance with certain regulatory requirements, as well as for meeting our obligations to clients.
Fair and Accurate Presentation of Skills
We will not overstate our ability to deliver services, nor will we offer or provide any services that will damage our reputation or the reputations of clients. Our skills and experience are fairly represented in proposals to clients.
We properly record hours worked and expenses incurred and allocate such charges to the appropriate project or client. We accurately invoice for fees and expenses, in accordance with the terms of our engagement letters.
Non-Disclosure of Information
We maintain the confidentiality of information obtained in client service. Information of a private and sensitive nature must be used responsibly, controlled, and protected to prevent erroneous and careless disclosure.
During the course of performing our work, we may come into possession of material non-public information (inside information) about our clients and the companies with whom they do business. It is illegal for any person to buy or sell any securities based on insider information, or to discuss such information with others who might buy or sell securities because of the inside information.
Gifts, Gratuities and Entertainment
Employees can accept and offer gifts, gratuities, entertainment or other courtesies given that they are not excessive and are consistent with reasonable standards in the business community. However, employees should not offer or accept gifts or payments, or undertake inappropriate activities, to facilitate any engagements. Employees also have a responsibility to know and adhere to the client’s own gift and entertainment policies.
We strategically partner with certain other third-party solution providers based on integrity, ethical behavior, and mutual trust. We select these alliances based on the quality, price, service, and delivery reputations of these organizations.
Our Commitments to Each Other
- Respect and Fair Treatment
- All personnel are expected to treat their colleagues with respect and avoid any actions or circumstances that undermine the collaborative environment of LG. Unlawful discrimination, verbal or physical harassment or abuse, or offensive behavior (whether or not sexually related) will not be tolerated.
Conflict of Interest
A conflict of interest occurs when an employee’s personal or family interests interfere – in fact or appearance with the employee’s ability to make decisions in the best interest of the firm. We have a duty to avoid making business decisions that place personal interests ahead of those of the firm.
Use of Company Property
We must protect computer hardware, software and firm/client information from destruction, theft, or misuse.
All personnel must also secure personal access information (to firm and client systems) in order to prevent unauthorized access to such systems.