2026 Travel & Expense Predictions: When the Data Stops Being Polite

By Kara Bernard, CRO

Travel & Expense has spent the last several years chasing simplicity.

Cleaner interfaces. Faster approvals. Real-time visibility. Modern expense platforms promised to remove friction and finally make T&E manageable for finance teams. And in many ways, they delivered.  But as we move into 2026, a more sobering reality is setting in: simplicity does not scale unless the data underneath it does. What we are seeing now is not a failure of innovation. It is the result of postponing complexity instead of designing for it.

The rise of expense disruptors exposed a global readiness gap

There’s no question that newer spend and expense platforms have pushed the market forward. Tools like Brex, Ramp, and Mesh Payments brought fresh thinking to cards, approvals, and real-time visibility, particularly for fast-moving, US-centric organization. But as companies scale globally or mature operationally, the limits of that model become clear.  Global tax requirements, multi-currency reconciliation, local regulatory nuance, negotiated travel programs, duty of care, and layered policy structures do not disappear because a tool is modern. They demand depth. They demand history. And they demand data models that reflect how organizations operate across regions. That’s why many organizations now find themselves running hybrid environments, layering controls, or manually backfilling functionality they assumed they wouldn’t need. The cost of simplicity is showing up later, and louder.

Travel and Expense cannot be treated as separate problems anymore

One of the most persistent mistakes in Travel & Expense strategy is evaluating expense tools independently from travel behavior.  Travel creates intent. Expense captures consequence. When those two are not tightly aligned, organizations lose visibility into what is really happening.

  • Are travelers complying, or just finding workarounds?

  • Are negotiated rates actually being used?

  • Are exceptions isolated, or systemic?

Modern expense tools can visualize spend beautifully. But visualization without context is just decoration. In 2026, leaders are finally acknowledging that fragmented data leads to fragmented decisions, no matter how intuitive the interface.

Data quality will matter more than features

Most finance teams now have more T&E data than they know what to do with. That isn’t the problem.  The problem is confidence.  Duplicate merchants. Inconsistent country logic. Misclassified spend. Travel data that does not reconcile cleanly with expense records. Policy rules that mean different things in different regions.  AI and automation will not solve these issues. They will expose them faster.

In 2026, the organizations that outperform will not be the ones chasing the newest feature set. They will be the ones that invested in clean structures, consistent definitions, and strong data governance before trying to optimize anything.

Why platform depth still matters

This is where platform choice becomes less about preference and more about preparedness.  For organizations with global travel programs, complex policies, and mature finance requirements, Concur Expense continues to stand apart. Not because it’s flashy, but because it was built to handle complexity rather than avoid it.  Its strength lies in scale, ecosystem integration, policy depth, and the ability to support real-world global operations without forcing organizations to compromise their data integrity.  In a market increasingly shaped by consolidation, regulatory scrutiny, and global expansion, platform durability is no longer theoretical. It is being priced into acquisition strategies.

That reality is a major reason why Lyndon Group partners exclusively on expense implementations within the Concur ecosystem. It is not about loyalty for loyalty’s sake. It is about confidence. We’ve seen firsthand that when data matters, when global nuance matters, and when decisions need to hold up under scrutiny, the foundation matters more than the interface.

What market consolidation really signals

Recent acquisitions in the corporate card and spend-management space highlight how quickly this category is maturing.   When large financial institutions move to acquire fintech platforms, the reaction is often immediate optimism that those tools are now ready for global enterprise deployment.  In practice, consolidation usually reflects something more specific. Banks are often buying customer bases, underwriting models, distribution, and technology talent as much as end-to-end Travel & Expense maturity.  Operating inside a regulated financial institution changes roadmaps. Compliance obligations expand. Risk tolerance narrows. Product development priorities shift toward stability, controls, and portfolio integration. Global rollout timelines rarely accelerate in that environment.  That tradeoff is not a flaw. It is the cost of moving from venture-backed velocity to bank-grade durability.

For Travel & Expense leaders, the distinction matters. An acquisition does not instantly close gaps in global tax handling, negotiated travel program alignment, duty-of-care infrastructure, multi-entity accounting, or regional policy enforcement. Those capabilities are built deliberately over time, not delivered through a transaction announcement.

Market enthusiasm is understandable. But enterprise readiness is earned through years of operating at scale, not headlines.

Switching systems without understanding your current state is the riskiest move of all

One of the most common patterns we see is organizations deciding they need a new T&E platform before fully understanding what they’re running today.  Without a clear view of policy enforcement, traveler behavior, exception handling, reporting dependencies, and regional variation, a system change becomes educated guesswork. On a global scale, guesswork is expensive.

The smartest organizations are slowing down just enough to ask better questions:

  • What decisions do we need our data to support?

  • Where do we trust our numbers, and where don’t we?

  • What complexity is real, and what complexity is self-inflicted?

These are not vendor questions. They are operational ones.

Advisory will quietly outperform promises

As Travel & Expense matures, the role of advisory partners becomes more important, not less.  Organizations don’t need another demo. They need help interpreting what their data is telling them and what it’s hiding. They need experienced guidance to assess readiness, pressure-test assumptions, and design programs that reflect how their business actually operates.

The most successful transformations start with analysis, not selection.

Closing thought

Travel & Expense is not broken. But it is growing up.  In 2026, the winners will not be defined by who adopted the newest tool first, but by who understood their data, their complexity, and their goals before making the leap.  Good data does not just inform decisions. It protects them.

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